Advice and Resources

This page contains advice and resources for people who use Warm Hubs and for people running the Warm Hubs. There is also lots of advice in our regular Cosy Can newsletters available to download (bottom of page) and printed copies are given out at Warm Hubs.

Advice for keeping your home warm and safe

Energy Price Cap updated - getting help if you can’t afford your energy bills

With the Energy Price Cap set to rise on 1st April 2021, Ofgem is raising awareness of help available for customers who may be struggling to pay their bills or looking for extra help on switching.

The Energy Price Cap limits the price a supplier can charge per kWh of electricity and gas if on a standard variable tariff.

Ofgem has a guide on getting help if you can't afford your energy bills and explains the emergency help available during the pandemic to ensure no-one is disconnected. 

People are encouraged to call their supplier if worried as there are emergency measures agreed with government during the pandemic. Ofgem's rules mean they must offer payment plans people can afford.


Free fire safety and wellbeing visits for rural homes

Northumberland Fire and Rescue Service provides free safe and wellbeing visits and smoke alarms to people who live in the county.


Fire Safety in the home video

The local Fire Safety team has put together a home fire safety video with tips on electrical safety and smoke alarms. 

Watch video


Self help emergency first aid for rural communities

This video was made for people living in rural areas to be able to administer self-help first aid. Emergency medical help can take longer to arrive in remote areas, so being aware of these basic self-help measures are vital skills to learn. Our thanks to the funders Big Night In and Northumberland Estates for supporting this video.

Carbon Monoxide Awareness

This online training video by Christine Nicholls at CAN explains the dangers of carbon monoxide poisoning, how to watch out for the signs, what to do to detect and prevent it.

Watch Carbon Monoxide Awareness video


Useful Resources

Gentle Yoga Sessions

We created some gentle online yoga sessions delivered by Tracey Mortimer from Tru Yoga on behalf of CAN to share with older people who may be isolated during lockdown to encourage exercising. They include a chair based session, standing yoga, and a relaxing yoga session.

View Yoga Sessions on YouTube


Advice for Warm Hubs

Food safety

For guidance on regulations around food safety please see this document:

Guidance for village halls on food safety regulation

Further information is available at the bottom of this linked web page: